Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you interact with our website or enrol in our programmes.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you enrol in programmes
• Email address for communication purposes
• Information you provide in enquiries or correspondence
• Payment information when processing enrolment fees

We also collect certain information automatically when you visit our website, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and managing programme enrolments
• Communicating with you about our services
• Providing educational materials and resources
• Improving our website and services
• Complying with legal obligations
• Responding to enquiries and support requests

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract when you enrol in our programmes
• Legitimate interests in operating and improving our services
• Legal obligation where required by law
• Consent where specifically requested and given

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our business
• Payment processors for transaction handling
• Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Programme-related information is typically retained for seven years after programme completion for record-keeping purposes.

Your Rights

Under data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent where applicable

To exercise any of these rights, contact us at [email protected].

Cookies

Our website uses essential cookies necessary for basic functionality. For detailed information about our cookie usage, please see our Cookies Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Some of our programmes are designed for children. When enrolling children, we collect information from parents or guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.

International Data Transfers

Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised date. Significant changes will be communicated through our website or by email where appropriate.

Contact Information

For questions about this privacy policy or how we handle your personal information, contact us at:

Email: [email protected]
Address: 45 Deansgate, Manchester M3 2AY, United Kingdom

Supervisory Authority

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.