GDPR Information

Understanding your data protection rights under UK GDPR.

Our Commitment to Data Protection

We are committed to protecting your personal data and respecting your privacy rights in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Data Controller

For the purposes of data protection legislation, we act as the data controller for personal information collected through our website and programmes.

Contact details:
Email: [email protected]
Address: 45 Deansgate, Manchester M3 2AY, United Kingdom

Your Rights Under GDPR

Right to Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a "data subject access request." We will provide this information within one month of your request, free of charge.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This right applies when the data is no longer necessary for the purposes it was collected, you withdraw consent, or you object to processing and there are no overriding legitimate grounds.

Right to Restrict Processing

You can request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

Where processing is based on consent or contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing prior to withdrawal.

How to Exercise Your Rights

To exercise any of your data protection rights, send an email to [email protected] with the following information:

  • Your full name
  • Your email address used for enrolment or enquiries
  • Details of your request
  • Any relevant reference numbers or dates

We will respond to your request within one month. In complex cases, we may extend this period by a further two months, and we will inform you if this is necessary.

Data Protection Principles

We ensure that all personal data we process is:

  • Processed lawfully, fairly, and transparently
  • Collected for specified, explicit, and legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Accurate and kept up to date
  • Kept only for as long as necessary
  • Processed securely using appropriate technical and organisational measures

Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract: Processing is necessary for performing our contract with you when you enrol in programmes
  • Legitimate Interests: Processing is necessary for our legitimate interests in operating our educational services, provided these do not override your rights
  • Legal Obligation: Processing is required to comply with legal obligations
  • Consent: You have given clear consent for processing for specific purposes

Data Security Measures

We implement appropriate technical and organisational security measures, including:

  • Encryption of data in transit and at rest
  • Access controls limiting who can view personal data
  • Regular security assessments and updates
  • Staff training on data protection principles
  • Secure backup and recovery procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also report relevant breaches to the Information Commissioner's Office within 72 hours of becoming aware of them.

Third-Party Processing

Where we engage third-party service providers to process personal data on our behalf, we ensure they provide sufficient guarantees regarding technical and organisational security measures. We maintain appropriate contracts with all data processors.

Children's Data

When processing data relating to children enrolled in our programmes, we obtain consent from parents or guardians. We take extra care to ensure children's data is processed fairly and securely.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Complaints

If you believe we have not complied with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom

Telephone: 0303 123 1113
Website: www.ico.org.uk

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.